Privacy policy

Introduction

At Starfish Mrkt, LLC, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit our website, make a purchase, or engage with our marketing communications, including SMS messaging.

Information We Collect

We collect the following types of information when you interact with our website:

  • Personal Information: This includes your name, email address, shipping address, phone number, and payment details when you place an order.

  • Non-Personal Information: This includes data about how you use our website, such as your IP address, browser type, and browsing history through cookies and analytics tools.

  • SMS Opt-In Data: If you opt in to receive SMS messages from us, we collect and store your phone number and communication preferences.

How We Use Your Information

We use the information we collect for the following purposes:

  • To process orders and payments: We use your personal details to fulfill your purchases and provide customer support.

  • To improve our website: We analyze user behavior to enhance the shopping experience and site performance.

  • To send marketing communications: With your consent, we may send you promotional offers, updates on new products, and cart reminders via email and SMS. You can opt out at any time by following the provided instructions.

  • To track abandoned carts: Our website uses cookies and tracking technologies to monitor items placed in your cart, including when a cart is abandoned. This allows us to send cart reminder messages via SMS or email.

Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your data with trusted service providers who assist us in operating our business, such as:

  • Payment processors: For secure payment transactions.

  • Shipping partners: To deliver your order to you.

  • Analytics providers: To help us understand how visitors use our website.

SMS Opt-In Data: The above excludes text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Data Security

We implement a variety of security measures to protect your personal information, including:

  • Secure Socket Layer (SSL) technology and encryption for sensitive data.

  • Restricted access to your personal details.

  • Compliance with industry best practices for data security.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. These tools allow us to:

  • Remember your preferences and settings.

  • Monitor site performance and user behavior.

  • Track cart activity, including abandoned carts, to send reminders via SMS or email.

You can adjust your cookie settings in your browser to limit or disable tracking.

Your Rights

You have the right to:

  • Access, correct, or delete your personal data.

  • Opt out of marketing communications at any time by clicking “unsubscribe” in emails or replying “STOP” to SMS messages.

  • Request information about how your data is used.

To exercise any of these rights, please contact us at info@starfishmrkt.com.

Changes to This Policy

We reserve the right to update this Privacy Policy as needed. Any changes will be posted on this page, and we encourage you to review it periodically.

Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us at info@starfishmrkt.com.